Privacy | The Ribbon in New York, NY

The Ribbon NYC – Digital Privacy Policy

Effective Date: February 24, 2026

The Ribbon NYC (“we, ” “us, ” or “our”) values your privacy. This policy explains how we collect, use, and protect information when you interact with our website, app, or digital services, including online reservations, orders, and event bookings.

1. Information We Collect

A. Personal Information

Collected when you:

Make restaurant reservations or event bookings online
Place online orders or purchase gift cards
Sign up for newsletters, loyalty programs, or promotional offers
Submit inquiries via forms or chat

Includes:

Name, email, phone number, and billing information
Payment details (processed securely via PCI-compliant third parties)
Special requests, dietary preferences, or event requirements

B. Device and Usage Data

Automatically collected via cookies, web beacons, or analytics tools:

IP address, browser type, device type, and location data (approximate)
Pages visited, interactions with menus or digital content
Traffic sources, session duration, and engagement metrics

C. Event Booking Details

For event space bookings, we may collect:

Company/organization name
Event type, date, time, and number of attendees
Menu selections, AV needs, or accessibility requests

2. How We Use Your Information

We use collected data to:

Process online reservations, orders, and event bookings
Send confirmations, reminders, and updates
Personalize your dining or event experience
Manage loyalty programs and promotions
Analyze website/app usage to improve functionality
Comply with legal obligations

3. Cookies and Tracking

We use cookies and similar technologies to:

Enable website/app functionality
Improve user experience and site navigation
Track usage analytics and marketing performance
Your choices: You can manage cookies via your browser or app settings. Essential cookies are required for reservations and online orders.

4. How We Share Information

We may share your information with:

Service providers: Payment processors, reservation platforms, IT providers, and
marketing partners
Legal authorities: To comply with laws, regulations, or to protect our rights
Business transfers: In the event of merger, acquisition, or sale of assets

We do not sell your personal information.

5. Your Rights

You may:

Access and update your information
Delete your personal data
Opt out of marketing communications
Withdraw consent for processing where applicable

6. Security

We implement technical, administrative, and physical safeguards to protect your data. Online payment information is handled only through secure, PCI-compliant services.

7. Children

Our digital services are not directed at children under 13, and we do not knowingly collect their

data.

8. Third-Party Links

Our website/app may include links to third-party services. We are not responsible for the privacy practices of these external sites.

9. Communications and Marketing

By providing your contact info, you consent to receive:

Updates on restaurant reservations, menus, and events
Event space offers and promotions
Surveys and feedback requests

You can opt out at any time via email or unsubscribe links.

10. Data Retention

We retain information as long as necessary for:

Processing reservations and payments
Maintaining records for legal and financial compliance
Delivering marketing communications until opted out

11. Policy Updates

We may update this Privacy Policy to reflect changes in business operations, technology, or legal requirements. Updates will be posted here with the new effective date.

12. Contact Us

The Ribbon NYC

Address: 20 W 72nd St, New York, NY

Phone: (212) 787-5656